article
AI Agents at Work: 6 Real Use Cases (and Where They Break)
The real question about AI agents at work isn't which tool — it's which tasks to hand over and where they stop. Repeatable, checkable, reversible work (ticket triage, invoice intake, meeting prep) is safe to automate now. Irreversible steps (payments, external sends) need a person in the loop. Run one task through the 3-question test below before you build anything.